Privacy Policy

INTRODUCTION
Blind Corners & Curves, Inc. (BCC, referred to as "we," "us" or "our") was formed in 1998 and is a manufacture and distributor of window covering products, managing websites (website(s) BCC manages and/or owns) including but not limited to blindcornersandcurves.com, bccblinds.com, archedandangledblinds.com, bccspecialties.com, and blindvideos.com. BCC adheres to the Safe Harbor Agreement concerning the transfer of personal data from the European Union ("EU") to the United States of America. Accordingly, we follow the Safe Harbor Principles published by the U.S. Department of Commerce (the "Principles") with respect to all such data, as well as applicable U.S. laws, rules and regulations regarding such information. If there is any conflict between the policies in this privacy policy and the Principles regarding Personal Information (as defined below) transferred from the EU to the United States, the Principles shall govern. Otherwise, this Policy shall govern. This privacy policy ("Policy") outlines our general policy and practices for implementing the Principles, as well as applicable U.S. laws, rules and regulations regarding the privacy of Personal Information we gather through our websites ("Website(s)"), including the types of information gathered through such Websites, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that Personal Information.
 
BY ACCESSING AND USING THIS WEBSITE, YOU AGREE TO THE TERMS OF THIS POLICY AND ACKNOWLEDGE AND CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF PERSONALLY IDENTIFYING INFORMATION OF THE TYPE AND FOR THE PURPOSES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DISCONTINUE YOUR USE OF THIS WEBSITE.
 
INFORMATION WE COLLECT
Personal Information: When you interact with us, we may collect personal information, such as your name, email address, phone number, physical address, and payment details. This information is collected when you:
• Place an order
• Sign up for email promotions
• Contact us via the website or other methods
 
Non-Personal Information:
 
Cookies: We use cookies to enhance your experience and analyze website traffic. These small text files are stored on your device and help us:
• Recognize your browser
• Track website usage patterns
• Improve our services
 
Aggregate Data: We collect aggregate information about pages visited, site traffic, and referring URLs to improve the overall user experience.
 
TRACKING TECHNOLOGIES AND ANALYTICS
We use various tracking technologies to understand how visitors interact with our websites and to measure the effectiveness of our marketing campaigns. These include:
 
Cookies & Pixels:
Cookies are small text files stored on your device that help us recognize your browser and track website usage patterns. We also use tracking pixels and similar technologies to measure conversions from quote requests and track visitor behavior for ad optimization.
 
How We Use Cookies for Advertising:
Cookies and tracking pixels help us serve ads targeted to your interests on our website and on other platforms. They also help us understand how well our marketing campaigns perform. We may use third-party advertising partners to serve these ads. This helps us provide relevant, interest-based advertising and measure campaign effectiveness.
 
Call Tracking:
We track inbound phone calls from our marketing campaigns (phone number, duration, source ad/campaign) to measure lead generation effectiveness and marketing ROI. Call tracking does not record the content of calls.
 
UTM Parameters:
We use UTM codes in our marketing URLs to track which campaigns and channels drive traffic to our websites.
 
Email & Customer Relationship Management:
We use email marketing and customer relationship management platforms to track email delivery, opens, and clicks on our marketing communications, manage customer relationship data, and track customer interactions.
 
You can opt out of tracking and retargeting by:
• Adjusting your privacy settings in Meta or Google
• Using the Network Advertising Initiative (NAI) opt-out tool at optout.networkadvertising.org
• Enabling "Do Not Track" in your browser settings
• Declining cookies in your browser settings (note: this may limit website functionality)
• Clicking the "Do Not Sell or Share My Personal Information" link in our website footer
 
HOW WE USE YOUR INFORMATION
Service Fulfillment: To process orders, deliver products, and provide customer support.
 
Communication: We use your contact information to send updates on your orders, respond to inquiries, and share promotional communications through various channels, including email, SMS, text messages, phone calls, and other electronic methods. You may receive updates on special offers, new products, or important company announcements. You can opt out of promotional messages at any time by following the unsubscribe instructions provided in our emails or by contacting us directly to request that we stop sending these communications.
 
Security: To detect and prevent fraud, unauthorized access, or other illegal activities.
 
Improvements: To analyze trends and improve our website and services.
 
SHARING YOUR INFORMATION
Third-Party Service Providers: We may share your information with trusted service providers who assist with:
• Payment processing
• Order fulfillment and shipping
• Email marketing (if opted in)
• Analytics and website performance
 
Legal Compliance: We may disclose your information to comply with applicable laws, respond to legal requests, or cooperate with law enforcement.
 
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
 
We will never sell or rent your personal information to third parties for marketing purposes.
 
DATA SHARING WITH ADVERTISING PLATFORMS
 
Custom Audiences & Lead Data Matching:
We share customer and lead information (including email addresses and phone numbers) with Meta and Google for the following purposes:
 
- Building Custom Audiences: To show targeted ads to customers who have inquired about our services or requested quotes
- Creating Lookalike Audiences: To reach new prospects similar to our existing customers
- Measuring Campaign Performance: To track conversions and optimize ad spending
- Remarketing: To retarget visitors who have interacted with our websites
 
Data Security:
Meta and Google use industry-standard security methods to process and match this information against their user databases. We do not share this information with other third parties for marketing purposes.
 
Third-Party Data Providers:
We may use third-party data enrichment services to identify and research potential customers in our service areas for marketing purposes. This data is used internally for lead generation and is not shared with third parties for resale.
 
Your Choices:
- You can adjust your ad preferences in Meta or Google to limit personalized advertising
- You can opt out of Custom Audience targeting through your account privacy settings
- You can request that we remove your data from our marketing lists by contacting us
 
USER-GENERATED CONTENT & PHOTO UPLOADS
License Grant:
By submitting or uploading any photos, videos, measurements, or other content to Blind Corners & Curves, Inc. ("User Content"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, edit, enhance, and display such content for marketing, social media, advertising, and commercial purposes.
 
Use of Your Photos:
We may use your uploaded photos and project information to:
• Prepare accurate quotes and estimates for your project
• Understand your project scope and specifications
• Market our services on social media, websites, and advertising platforms
• Create modified or edited versions of your photos for promotional purposes
• Develop case studies or testimonials (with or without identifying information)
 
Your Responsibility:
You represent and warrant that:
• You own the rights to the content or have obtained all necessary permissions
• The content does not infringe on any third-party intellectual property rights
• You have the authority to authorize its use as described above
• The content does not contain sensitive or private information of others
 
Removal:
You may request removal of your photos from our marketing materials at any time by contacting us. However, we may retain copies in our project records and may continue to use previously published versions for historical or archival purposes.
 
DATA RETENTION AND SECURITY
Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Quote requests and photos are typically retained for 12 months to support project history and dispute resolution.
 
Security Measures: We use industry-standard encryption and secure servers to protect your information. While we strive to safeguard your data, no method of transmission over the internet is entirely secure. Please use caution when sharing sensitive information online.
 
YOUR RIGHTS
Access and Correction: You may request access to or corrections of your personal information by contacting us at orders@bccblinds.com.
 
Opt-Out: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link or contacting us directly.
 
Cookie Management: You may adjust your browser settings to decline cookies. Note that disabling cookies may affect website functionality.
 
GDPR AND CCPA COMPLIANCE
If you are a resident of the European Union (EU) or California, you have additional rights under GDPR and CCPA regulations, including:
 
Right to Access: You may request details on the personal data we hold about you.
 
Right to Erasure: You can request that we delete your personal data, subject to certain legal exceptions.
 
Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
 
Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
 
Right to Restrict Processing: You can ask us to limit how your data is used.
 
To exercise your rights under GDPR or CCPA, please contact us at orders@bccblinds.com or call us at 303-951-8521.
 
We do not sell personal information as defined by CCPA and provide all users with equal services regardless of exercising their privacy rights.
 
INTERNATIONAL USERS
If you are accessing our website from outside the United States, note that your information will be processed and stored in the U.S. By using our website, you consent to this transfer and processing in accordance with this policy.
 
POLICY UPDATES
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted prominently on our website with the effective date.
 
CONTACT US
For questions about this Privacy Policy or your personal information, please contact us at:
 
Blind Corners & Curves, Inc. or any related businesses or websites including but not limited to blindcornersandcurves.com, bccblinds.com, archedandangledblinds.com, bccspecialties.com, blindvideos.com.
 
Email: orders@bccblinds.com
Phone: 303-951-8521